2026-04-14 16:33:01 +08:00
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<title> 客户案例-岸基科技 </title>
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<meta name="Description" content="烟台岸基网络科技有限公司是从事于全程物流链科技服务的互联网软件公司，致力于打造港航企业的互联网生态圈，研发出了航运电子商务平台系统、多码头智能操作系统、全程物流链管理系统等软件产品。">
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<meta name="Keywords" content="智慧物流,协同运输,物流平台开发,O2O物流平台,航运,航运大数据,航运电商,互联网+航运, 数字化航运,码头管理系统,多码头智能操作系统,码头基本操作系统,智能计划系统,智能操作系统,收费收管理系统,EDI报文转换系统,统计系统, WEB客户服务系统,决策支持系统,维护服务系统,场站系统">
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<h2>助力领跑行业数字化</h2>
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2026-04-17 09:24:46 +08:00
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<a href="index.html">首页</a> > <a href="classiccase.html">客户案例</a> > 中山港航集团股份有限公司
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2026-04-14 16:33:01 +08:00
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<h2 style=" margin-top: 50px;">中山港航集团股份有限公司</h2>
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<p style="margin: 40px 0 30px 0;">中山港航集团股份有限公司（前身为中山市港航企业集团有限公司）创立于2000年12月15日，注册地位于中山市火炬开发区沿江东一路3号港航大厦。作为珠江口湾区港航物流领域的综合性龙头企业，集团始终深耕多式联运与运输代理核心主业，以打造"湾区接口"型物流枢纽平台为目标，致力于构建连通湾区、辐射全球的现代化港航物流服务体系。</p>
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<!-- 项目背景 -->
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<div class="panel-heading classiccase">
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<a>项目背景</a>
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<div class="panel-body">
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<p><strong>1. 政策驱动：智慧港口与无接触服务的刚性要求</strong><br>
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2026-04-17 11:08:17 +08:00
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响应交通运输部智慧港口及无接触服务要求，落实单证无纸化、线上办理等政策，借鉴青岛港经验，整合线上功能，突破线下模式，实现全流程数字化协同。</p>
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2026-04-14 16:33:01 +08:00
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<p><strong>2. 行业趋势：数字化转型与客户需求升级的双重压力</strong><br>
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2026-04-17 11:08:17 +08:00
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应对港航业数字化转型及客户线上化、可视化需求，借鉴宁波舟山港经验，破解线下模式痛点，搭建一体化平台，提供便捷透明服务，提升竞争力与客户粘性。</p>
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2026-04-14 16:33:01 +08:00
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<p><strong>3. 效率瓶颈：传统服务模式亟待突破</strong><br>
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2026-04-17 11:08:17 +08:00
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针对传统线下模式流程冗余、协同低效等问题，借鉴宁波舟山港经验，通过平台整合功能，实现全流程自动化，提升效率、降低人为失误。</p>
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2026-04-14 16:33:01 +08:00
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<p><strong>4. 成本与风险管控：人力优化与安全合规需求</strong><br>
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2026-04-17 11:08:17 +08:00
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破解传统模式人力成本高、风险多的难题，借鉴上海港经验，以自动化替代部分人工，减少线下接触，实现成本与安全风险双重管控。</p>
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2026-04-14 16:33:01 +08:00
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</div>
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</div>
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</div>
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<!-- 项目目标 -->
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<div class="panel panel-default">
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<div class="panel-heading classiccase">
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<a>项目目标</a>
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</div>
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<div id="collapse-2" class="panel-collapse collapse in">
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<div class="panel-body">
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<p><strong>1. 流程重构：实现全业务线上闭环与无纸化</strong><br>
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2026-04-17 11:08:17 +08:00
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实现全业务线上闭环与无纸化，优化业务流程，减少人工交接，满足无接触办公需求。</p>
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2026-04-14 16:33:01 +08:00
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<p><strong>2. 技术赋能：搭建稳定安全的一体化服务架构</strong><br>
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2026-04-17 11:08:17 +08:00
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打通多系统数据，核心数据实时同步；平台响应快、安全合规，适配多终端，用户一次登录可办全业务。</p>
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2026-04-14 16:33:01 +08:00
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<p><strong>3. 效率跃升：显著提升业务办理与协同效能</strong><br>
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2026-04-17 11:08:17 +08:00
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提升业务办理、闸口通行、审批及调度效率，为客户降低综合物流成本
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</p>
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2026-04-14 16:33:01 +08:00
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<p><strong>4. 成本优化：降低运营与社会物流成本</strong><br>
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2026-04-17 11:08:17 +08:00
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线下减少人力投入，节约各类成本；优化车队路径，减少空驶里程与碳排放，提升资源利用率。</p>
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2026-04-14 16:33:01 +08:00
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<p><strong>5. 服务升级：提升客户满意度与行业竞争力</strong><br>
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2026-04-17 11:08:17 +08:00
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提升客户满意度、降低投诉率，形成标杆服务模式，提供个性化服务，助力提升市场份额与竞争力。</p>
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2026-04-14 16:33:01 +08:00
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</div>
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</div>
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<!-- 项目收益 -->
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<div class="panel panel-default">
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<div class="panel-heading classiccase">
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<a>项目收益</a>
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<div id="collapse-3" class="panel-collapse collapse in">
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<p><strong>1. 效率跃升：全流程提速75%，突破时空限制</strong><br>
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通过线上化改造，单票集装箱/散货办单时间从线下60分钟压缩至15分钟，效率提升75%；线上预约审批时效缩短至2小时内，较人工审批提速80%。司机预约后闸口等待时间减少60%，日均通行效率提升40%；车队派车调度响应时间从4小时压缩至1小时，协同效率提升75%。平台年处理线上业务超10万票，支持7x24小时服务，彻底打破线下服务时间壁垒，业务处理量较传统模式增长3倍以上。</p>
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<p><strong>2. 成本优化：年降本超500万元，实现双向效益</strong><br>
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企业运营成本显著降低：线下人力减少40%，年节约人工成本210万元（按15万元/人测算）；纸质单证减少90%，年节省耗材30万元。客户综合物流成本下降1%以上，按中山港航年服务货值10亿元测算，年节约客户支出超1000万元，与青岛港"云港通"平台年降本3500万元成效相当。隐性成本方面，规避线下聚集风险及资料丢失损失，年减少潜在风险成本超100万元。</p>
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<p><strong>3. 体验升级：满意度达96%，构建服务壁垒</strong><br>
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客户满意度从85%提升至96%，投诉率降低60%，投诉响应时间缩短至24小时内；信息查询响应小于等于10秒且成功率100%，解决传统"多部门跑"痛点。业务办理准确率提升至100%，通过自动化校验替代人工录入，操作失误率从3%降至0，达到金融级安全标准。对比宁波舟山港"7x24小时通关"模式，本平台服务响应效率再提升40%。</p>
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<p><strong>4. 社会效益：绿色低碳与行业标杆双驱动</strong><br>
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平台年减少纸质单证10万份，相当于保护2000棵成年树木；无纸化流程降低碳排放150吨/年，与深圳港LNG加注业务环保效益相当。形成可复制的"无接触服务"模式，助力中山港航成为珠江口智慧港口标杆，预计带动区域港口数字化覆盖率提升25%，推动产业链上下游协同效率提升30%。</p>
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<h4 class="widget-title widget-title-decorated">相关产品</h4>
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<img src="assets/images/pro/pro-6.webp" alt="岸基云码头集装箱智能操作系统">
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<h5 class="product-title" style="font-family:Helvetica, 'Microsoft Yahei', 微软雅黑, Arial, sans-serif;color:rgb(16, 37, 65);margin:0;">岸基云码头集装箱智能操作系统</h5>
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<p class="product-desc">集成码头操作、智能计划、智能调度、费收管理、EDI报文转换、统计分析、WEB客户服务、决策支持、维护服务及场站等九大核心子系统。</p>
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<h5>携手打造数字化智能航运物流 </h5>
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<a href="contact.html">联系我们</a>
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</div>
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</div>
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</div> <!-- end container -->
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</section>
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<div style="height: 50px;"></div>
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<!-- end blog-single-section -->
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<!-- start site-footer -->
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<!-- start site-footer -->
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<div id="footer"></div>
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<!-- end site-footer -->
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<!-- end of page-wrapper -->
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<!-- All JavaScript files
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================================================== -->
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<script src="assets/js/jquery-1.11.0.js"></script>
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<script src="assets/js/bootstrap.min.js"></script>
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<script type="text/javascript">
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$("#footer").load("footer.html");
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$("#header").load("header.html");
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//如果想要操作header.html中的元素，就得等到header.html加载完成后操作
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$("#footer").load("footer.html", function(){
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});
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</script>
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<script src="assets/js/kefu.js"></script>
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<!--<script>-->
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<!--var kefu = new Kefu({-->
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<!--// index: "/",-->
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<!--tel: "0535－2106025",//电话号码-->
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<!--qq: "278294683",//在线QQ-->
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<!--wechatPerson: {-->
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<!--state: false,// true是开启个人微信二维码, false不开启-->
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<!--imgURL: "./imgs/2wm.png" //图片路径-->
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<!--},-->
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<!--wechatofficial: {-->
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<!--state: true,// true是开启微信公众号二维码, false不开启-->
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<!--imgURL: "assets/images/wechat.webp" //图片路径-->
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<!--}//微信公众号-->
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<!--});-->
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<!--</script>-->
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<!-- Plugins for this template -->
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|
<script src="assets/js/jquery-plugin-collection.js"></script>
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<!-- Custom script for this template -->
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<script src="assets/js/script.js"></script>
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</body>
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</html>
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